Earlier in the week, I went over to the CityRail website to check on upcoming trackwork. The website was down. Sure, it happens to the best of sites, but the failure message advised me to "Contact the site administrator and notify them of anything you may have done to cause the problem" (italics mine).
It's CityRail policy that there is no excuse for travelling without a valid ticket. It doesn't matter if the ticket machine at the station is out of order due to poor maintenance and there's a twenty minute queue at the ticket window; it's your fault for not getting to the station twenty minutes early. If there's no ticket window at all and you don't have change for the machine, it's your fault. And apparently if the website is down, that's your fault too.
Apparently, a hacker was able to break in to Sarah Palin's web based email accounts by guessing the answers to her password prompt questions, such as where did she meet her husband (high school). It's an amateur's mistake. If I used that same level of scrutiny, any idiot could hack into my email by guessing my cat's name is Xander.
Luckily for me, I just use password prompt questions based on my alternate realities. The fact that Sarah Palin doesn't seem to have this option is at least one reassuring thing about her.
Drew Barrymore has been popping up on TV lately, promoting Covergirl's new mascara. Apparently it offers more volume, better lash separation, and less clumping than ever before.
Ever since I've been paying attention to make up - and I started at quite an early age, aware of how hideous I looked - each new mascara launched purports to offer unprecedented magnificent qualities. It's been nearly twenty years. Surely mascara should have reached perfection by now?
i'm surprised their site didn't scroll a message to the effect... "20 minute delay in providing any information due to sitework. Information is travelling in one direction only...".ReplyDelete
this website works, however.
Information is travelling in one direction onlyReplyDelete
Yes, complaints flooding in :)
I'm sure it was just a standard web server unavailable message. Hardly targeted to you the customer.ReplyDelete
yeah, you could never accuse cityrail of being customer focused. quite right.ReplyDelete
Or else, in City Rail terms - The Customer is Always Wrong.ReplyDelete
Yes, that fits.