The Complete Three Years at the Office Top Five: Dumbest Customer Ever: For a few weeks, I was assigned to call customers who have a free, name and address only listing in the directory, and try to convince them to take out paid advertising. This had its ups and downs, and also produced the dumbest enquiry I ever had... Me:"So, can I check your lisitng in the directory (I read out the details)..." Customer:"Yes that's correct. So you say this listing I have is free?" Me:"That's right." Customer:"So, does it cost any money to put a larger ad in the directory?" NO YOU IDIOT! We do it out of the goodness of our hearts! We're running a community service! The other people with free listings just don't want to create more work for us, and the reason some ads are larger than others is because the people who put in the smaller ads don't feel that they are very important. Most Obnoxious Customer Ever: How could I pick just one? Here